How to Stop PS5 Games From Crashing?

23 minutes read

PS5 games crashing can be frustrating, but there are a few steps you can take to possibly prevent them. Here are some common methods to stop PS5 games from crashing:

  1. Keep your console updated: Make sure your PS5 system software is updated to the latest version. Sony often releases updates that address known issues and improve system stability.
  2. Check for game updates: Regularly check for game updates and install them. Developers often release patches or updates to fix bugs and improve game performance, including addressing crash-related issues.
  3. Clear cache and delete unnecessary data: Over time, the cache files on your console can accumulate and may lead to crashes. Clear the cache regularly by turning off your PS5 completely and then unplugging the power cable for a few moments. Additionally, consider deleting unnecessary data such as unused game installations or saved game data from completed games.
  4. Check for hardware faults: In rare cases, game crashes may be caused by hardware issues. Ensure that your PS5 is placed in a well-ventilated area with adequate airflow. Overheating can cause crashes, so make sure the console's fan vents are clean and unobstructed. If you suspect a hardware issue, you may need to contact Sony support or consider a warranty repair.
  5. Rebuild your PS5 database: The PlayStation 5 has a built-in feature called "Rebuild Database." This process can help fix issues that could potentially cause games to crash. To perform this task, turn off the PS5 completely, then restart it in safe mode by holding the power button until you hear a second beep. Once in safe mode, choose the "Rebuild Database" option.
  6. Reinstall the game: If a particular game is crashing frequently, try uninstalling and reinstalling it. This process can help resolve any corrupted game files that may be causing the crashes.
  7. Update your controllers and peripherals: Occasionally, outdated firmware on controllers or other peripherals can cause issues with game stability. Make sure your controllers and any other connected devices, like headphones or external hard drives, are up to date with the latest firmware.

By performing these steps, you may increase the chances of reducing game crashes on your PS5. However, it's important to note that some crashes may be due to underlying issues with the game itself or other factors outside of your control. If the problem persists, reaching out to Sony support or the game's developer might be necessary for further assistance.

Best PS5 Games to Play in June 2024

MARVEL’S SPIDER-MAN 2 – PS5 Launch Edition

Rating is 5 out of 5

MARVEL’S SPIDER-MAN 2 – PS5 Launch Edition

  • Launch Edition Includes: Arachknight Suit for Peter early unlock (includes three color variants), Shadow-Spider Suit for Miles early unlock (includes three color variants), Web Grabber gadget early unlock, +3 Skill Points
  • Spider-Men, Peter Parker and Miles Morales, return for an exciting new adventure in the critically acclaimed Marvel’s Spider-Man franchise. Swing, jump, and utilize the new Web Wings to travel across Marvel’s New York, quickly switching between Peter Parker and Miles Morales to experience different stories and epic new powers, as the iconic villain Venom threatens to destroy their lives, their city, and the ones they love.
  • An evolution of the Spider-Man story: The incredible power of the symbiote forces Peter and Miles to face the ultimate test of strength, both inside and outside the mask, as they balance their lives, friendships, and their duty to protect those in need.
  • Experience two playable Spider-Men: Quickly swap between both Spider-Men as you explore an expanded Marvel’s New York. Experience Peter’s new symbiote abilities and Miles’ explosive bio-electric venom powers, and discover upgradeable, high-tech equipment that enhances the combat experience for extensive gameplay depth and variety.
  • Battle iconic Marvel Super Villains: Fight against a variety of new and iconic villains, including an original take on the monstrous Venom, the ruthless Kraven the Hunter, the volatile Lizard, and many more!
Madden NFL 24 - PlayStation 5

Rating is 4.9 out of 5

Madden NFL 24 - PlayStation 5

  • SAPIEN TECHNOLOGY – A leap forward in character technology introduces new anatomically accurate NFL player skeletons that are more responsive and true-to-life player motion.
  • INCREASED CONTROL AND REALISM – The newest iteration of FieldSENSE provides an enhanced gameplay foundation giving you greater control and delivering realism to all the ways you play.
  • YOUR STARDOM. YOUR STORY. – Achieve greatness in your NFL career with game-changing control. Select your position, body type and customize your Superstar and build your legacy.
  • AI ENHANCEMENTS – Smarter AI enables smoother and more realistic player action and reaction to the plays you call, providing more confidence your AI teammates will execute your gameplan the way you intend.
  • DUAL ENTITLEMENT - Madden NFL 24 includes Dual Entitlement, which lets you upgrade your copy of Madden NFL 24 from PlayStation 4 to PlayStation 5. *Conditions apply.
  • Some features may require an internet connection and an online subscription.
Hogwarts Legacy - PlayStation 5 | English | EU Import Region Free

Rating is 4.8 out of 5

Hogwarts Legacy - PlayStation 5 | English | EU Import Region Free

  • EXPLORE AN OPEN WORLD. The wizarding world awaits you. Freely roam Hogwarts, Hogsmeade, the Forbidden Forest, and the surrounding Overland area.
  • BE THE WITCH OR WIZARD YOU WANT TO BE. Learn spells, brew potions, grow plants, and tend to magical beasts along your journey. Get sorted into your house, forge relationships, and master skills to become the witch or wizard you want to be.
  • EXPERIENCE A NEW WIZARDING WORLD ADVENTURE. Experience the wizarding world in an unexplored era to uncover a hidden truth from its past. Battle against trolls, Dark Wizards, goblins, and more as you face a dangerous villain threatening the fate of the wizarding world.
  • Import Region Free PEGI Version

Rating is 4.7 out of 5


  • Discover a tightly crafted, narrative-driven action-adventure experience that follows the transformation of a defiant young man into a refined Master Assassin.
  • Journey to Alamut, the legendary home of the Assassins who laid the foundations of the Creed in this heartfelt homage to the game that started it all.
  • Experience a modern take on the iconic features and gameplay that have defined a franchise for 15 years as you parkour seamlessly through the city and stealthily take down targets with more visceral assassinations than ever before.
  • Explore an incredibly dense and vibrant city whose inhabitants react to your every move, and uncover the secrets of four unique districts as you venture through the Golden Age of Baghdad.
  • Some features may require an internet connection and an online subscription.
Ghost of Tsushima Director's Cut - PlayStation 5

Rating is 4.6 out of 5

Ghost of Tsushima Director's Cut - PlayStation 5

  • Beyond war, ancient beauty endures: Roam vast countryside and expansive terrain to encounter rich characters, discover ancient landmarks and uncover the hidden beauty of Tsushima.
  • The rise of the Ghost: Seek support from old friends and new unlikely allies to reclaim Tsushima.
  • Mud, Blood and steel: challenge opponents with your katana for an immersive Samurai combat experience.
  • Become legends together: play with friends or via online matchmaking in a series of two-player story missions or four-player wave-based survival missions in the legends online co-op
  • A whole new island to explore: Travel to Iki Island to investigate rumors of a Mongol presence in a brand-new story with deeply personal stakes.
Gran Turismo 7 Standard Edition - PlayStation 5

Rating is 4.5 out of 5

Gran Turismo 7 Standard Edition - PlayStation 5

  • With the return of classic cars, iconic tracks, and fan-favourite modes like GT Simulation and Sport Mode - Gran Turismo 7 is the complete Real Driving Simulator, 25 years in the making.
  • Find your line. Whether you're a racer, collector, tuner, designer, photographer or arcade fan - immerse yourself in the facets of automotive culture that matter most to you.
  • Connect and compete. Join an international community of drivers to share race strategies, tuning tips, livery designs and photos, before taking to the track to go head-to-head.
Armored Core VI Fires of Rubicon - PlayStation 5

Rating is 4.4 out of 5

Armored Core VI Fires of Rubicon - PlayStation 5

  • A new action experience from the makers of Dark Souls and Elden Ring
  • Assemble and pilot your own mech
  • 3D maneuverability to move freely through three-dimensional fast-paced missions
  • Take on difficult challenges and overwhelm your enemies
  • Infiltrate Rubicon as an independent mercenary
Metal Gear Solid: Master Collection Vol.1 (PS5)

Rating is 4.3 out of 5

Metal Gear Solid: Master Collection Vol.1 (PS5)

  • Pre-order bonus for physical and digital versions include newly recorded, live orchestra renditions of Metal Gear themes including “SNAKE EATER”
  • Title line up: Metal Gear, Metal Gear 2, Metal Gear Solid, Metal Gear Solid 2, Metal Gear Solid 3, Metal Gear (NES/FC version), and Snake’s Revenge
  • Digital books: Metal Gear Solid, Metal Gear Solid 2, Metal Gear Solid 3, Metal Gear, and Metal Gear; Screenplay and Master Books included
  • Video: Metal Gear Solid; Digital Graphic Novel and Metal Gear Solid 2; Digital Graphic Novel
  • Includes Metal Gear Solid: Digital Soundtrack
God of War Ragnarök - PlayStation 5

Rating is 4.2 out of 5

God of War Ragnarök - PlayStation 5

  • Feel your journey through the Norse realms, made possible by immersive haptic feedback and adaptive trigger functionality.
  • Take advantage of multidirectional 3D Audio; hear enemies approaching from any direction. (3D audio with stereo headphones (analog or USB))
  • Bask in the beautiful worlds you travel through, brought to life by precise art direction and arresting attention to detail.
  • Switch between full 4K resolution at a targeted 30 frames per second, or dynamic resolution upscaled to 4K at a targeted 60fps. (4K resolution requires a compatible 4K TV or display)
Mortal Kombat 1 - PlayStation5

Rating is 4.1 out of 5

Mortal Kombat 1 - PlayStation5

  • A New Universe - Discover a new beginning, as crafted by the Keeper of Time and protector of Earthrealm, Fire God Liu Kang.
  • Origins Reimagined - Familiar characters return with all new intertwined histories, interacting in brand new ways.
  • New Kameo Fighters - Choose from a unique roster of Kameo fighting partners to assist you in battle.
  • Immersive Story Campaign - Fight through a brand new story featuring your favorite Mortal Kombat characters like you’ve never seen them before.
  • The Ultimate Fighting Franchise Returns - The Fight for Earthrealm is upon us. This is Mortal Kombat.
  • Some features may require an internet connection and an online subscription.
Call of Duty Modern Warfare III - PS5

Rating is 4 out of 5

Call of Duty Modern Warfare III - PS5

  • Some features may require online subscription
  • Pre-Order and Receive Early access to the Open Beta - first on PlayStation*
Star Wars Jedi: Survivor - PlayStation 5

Rating is 3.9 out of 5

Star Wars Jedi: Survivor - PlayStation 5

  • Continue Cal’s Journey - No longer a Padawan, Cal has come into his own and grown into a powerful Jedi Knight.
  • Go Beyond Your Training – The cinematic combat system returns with additional Force abilities and new lightsaber fighting styles.
  • Explore an Untamed Galaxy – Discover new planets and familiar frontiers in the Star Wars galaxy, each with unique challenges, and enemies.
  • The Dark Times are closing in – with enemies surrounding him, Cal will need to decide how far he’s willing to go to save those closest to him.
  • Some features may require an internet connection and an online subscription.

Is it necessary to reset my PS5 back to factory settings if games keep crashing?

Resetting your PS5 back to factory settings is not always necessary if games keep crashing. There are other troubleshooting steps you can try before taking such a drastic measure. Here are some alternatives:

  1. Update your system software: Ensure that your PS5 is running on the latest software version. Many crashes can be resolved by installing system updates.
  2. Check game updates: Make sure that the game you are experiencing crashes with is up to date. Developers frequently release patches and updates to address performance issues, including crashes.
  3. Rebuild database: You can try rebuilding the database on your PS5, which can help resolve any system errors or corrupted data that might be causing crashes. To do this, turn off your PS5, then press and hold the power button for at least 7 seconds until you hear a second beep. Connect a controller to your PS5 with a USB cable and select "Rebuild Database" from the Safe Mode menu.
  4. Clear cache: Some games may accumulate temporary data or cache that can cause issues. Clearing the cache for specific games or your entire system might help. You can find this option in the game settings or in the system storage settings.
  5. Check for hardware issues: If the crashes persist, it's worth checking if there are any hardware issues. Make sure your PS5 is properly ventilated and not overheating. Additionally, consider testing other games to see if the crashes are specific to a particular game.

Only resort to resetting your PS5 back to factory settings as a last resort if all other troubleshooting steps have failed. Keep in mind that resetting your console will erase all data and settings, so be sure to back up your important saved data before proceeding.

What steps should I take to troubleshoot game crashes on PS5?

If you're experiencing game crashes on your PS5, you can try following these steps to troubleshoot the issue:

  1. Check for system updates: Make sure your PS5 is running the latest system software. Go to Settings > System > System Software > System Software Update and make sure to install any available updates.
  2. Check for game updates: Ensure that you have the most recent updates for the game you're experiencing crashes with. You can check for updates by highlighting the game's icon on the home screen, pressing Options on your controller, and selecting "Check for Update."
  3. Restart your console: Sometimes a simple restart can resolve software glitches. Try turning off your PS5 completely, waiting for a few seconds, and then turning it back on.
  4. Reinstall the game: If the issue persists, consider uninstalling and reinstalling the game. This can help resolve any potential corrupted game data or installation issues.
  5. Free up storage space: Ensure that you have enough free storage space on your PS5's internal storage or external drive. Insufficient storage can lead to crashes. Delete unnecessary game data or media files to free up space.
  6. Check for overheating: Ensure that your console is properly ventilated and not overheating. Make sure it's not placed in an enclosed area and has enough space around it for airflow. Dust off any vents or openings to prevent overheating.
  7. Disable PS5 features: Disable any extra features or settings that you may have enabled, such as HDR, Ray Tracing, or Boost Mode, to see if they're causing conflicts with the game.
  8. Reset system settings: As a last resort, you can try resetting your PS5's system settings to their default values. Go to Settings > System > System Software > Reset Options and choose "Reset Your Console." Note that this will erase all user data and settings, so make sure to backup your data beforehand.

If none of these steps resolves the game crashes, consider reaching out to Sony Support or contacting the game's developer for further assistance.

How can I determine if it's a problem with my game or my console itself?

Determining whether a problem lies with your game or your console can be done by following a few steps:

  1. Check other games: Play a different game on your console to see if the problem persists. If the issue occurs only with a specific game, it is likely a problem with the game itself.
  2. Update game/console firmware: Ensure that your console's firmware and the game you are experiencing problems with are up to date. Updates often fix compatibility issues and bugs that may cause problems.
  3. Clean the game disc: If you are playing a physical copy of the game, check for scratches, dirt, or smudges on the disc. Clean it gently with a soft cloth or disc cleaning solution, then try playing it again.
  4. Reinstall the game: Delete the game from your console and then reinstall it. This can sometimes fix issues with game files that may be causing the problem.
  5. Test on another console: If possible, try playing the problematic game on another console of the same type. If it works fine on another console, then the issue likely lies with your specific console.
  6. Check for console hardware issues: If multiple games are experiencing issues, it could be a problem with your console's hardware. Look for any error codes or unusual behavior that could indicate a hardware issue. In such cases, it may be necessary to contact technical support or consult a professional for further assistance.

By going through these steps, you can narrow down whether a problem is specific to a game or a broader issue with your console.

Can a faulty HDMI cable or port result in game crashes on PS5?

Yes, a faulty HDMI cable or port can potentially result in game crashes on a PS5. If there is a poor or unstable connection between the console and the TV due to a faulty cable or port, it can cause interruptions in the signal, resulting in game crashes or display issues while playing games. It is recommended to use high-quality HDMI cables and ensure that both the HDMI cable and port are in good working condition to prevent such issues.

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